Testimonials
Testimonials are an important part of our business. It helps to improve our services and provide valuable insight into how training is being delivered and received. The Office Expert is renowned for being patient and empathic with each and every student’s needs being considered and integrated. Our training is free of discrimination, judgement and haste, the perfect learning environment. The Office Expert offers constructive, comprehensive and easy to understand instructions on an appointment basis. Be sure to check out our free tutorials on YouTube. and 
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Our delivery is flexible, offering demonstrative and interactive workshops where there is plenty of two way communication. You or your team is trained or assisted with troubleshooting or Administrative Support via face-to-face contact, remote assistance, telephone and email. We are always open to new ways of how we can assist you, so if you have any suggestions we’d love to hear it. You are invited to provide us with feedback on how your services delivered to you were received. We would love to hear from you!
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Jennifer helped me understand the mechanics of Excel and was very helpful and understanding of what I wanted to achieve with my spreadsheets. Would have liked a few more hours!
Ray V.: Cairns
I have had positive feedback from all staff in regards to Jennifer’s expertise. Subject matter was thorough and very professionally delivered. I would definitely recommend The Office Expert to colleagues and friends. We are already in the process of organising another course with Jennifer.
Guilaine S.: Cairns
I really enjoyed this training. I was able to get through a lot in a quick time. I was able to learn about things I have wanted to know for a long time. Excellent.
Jayne S.: Cairns
Jennifer was a pleasure to work with. She has shown me other ways to use Excel that I have never been taught before. She gave me plenty of tips and facts that benefit me and for me to improve on.
Maria L.: Cairns
Jennifer is a great trainer. I would like follow-up lessons.
Pricilla C.: Cairns
Highly recommended
Janine L.: Cairns
Excellent, I enjoyed and benefited: spreadsheets for budgets, paper sizing, margins and formulas.
Suzanne L.: Cairns
Result of this training is that I will be able to use Excel to improve my reporting.
Mandy W.: Cairns
Jennifer was great at explaining the program [Excel]. I would definitely be organising another training session. Thanks Jennifer.
Tonya F.: Cairns
Jennifer is an excellent teacher, her class is easy to follow, and very effective – highly recommended. Thanks
Dylan C.: Cairns
Outstanding training delivered in an engaged and accessible way. Jennifer’s insistence to work on our own data certainly embedded into our real time workplace context. The handouts are a god send when you walk out the door as the content is rich, yet satisfying.
Sarah-Jane H.: Cairns
Jennifer was easy to understand and provided practical tips and rules to help me understand Excel within my work environment. Jennifer engaged our group really well by listening to our needs and adapting her training accordingly. Thanks Heaps Jennifer.
Bindi D.: Cairns
Thank you very much for a great, informative session on Excel. I think the way it was delivered was very helpful. Jennifer is very approachable, patient and concise in her wording which helps understand everything with ease. The things that we touched on in the class were relevant to my workplace and I would recommend this training to colleagues and friends.
Nadia R.: Cairns
Thanks Jen, your training was spot on for my needs and my level of excel training. I can now stop cutting and pasting with scissors and clag. You have saved me heaps of time. Thanks again!
Owen W.: Cairns
Jennifer provided high level, quality Access Database Beginner training to 9 Cairns staff in May 2017. In the post training survey the average score was 4.6 out of 5 for content, instructor preparedness, and materials. I found Jennifer a pleasure to work with and the staff commented that the course was very good from a well prepared instructor as a fantastic overview of the basics for Microsoft Access. I would recommend Jennifer and The Office Expert.
Alys. W: Cairns
Jennifer was very understanding with my level of Excel skills. I got a lot out of our session and now know how to format a new Excel spreadsheet and filter the information I need to. Thank you for your patience and expertise.
Lyn L.: Cairns
Jennifer is incredibly knowledgeable and helpful. She explains things in a way that is easy to take on board and absorb – not ‘In one ear and out the other’ I am now a lot more confident in using Microsoft programs at work and feel as though I will thrive in my position because of it. These skills are valuable to obtain, no matter your industry! Highly recommend!
Crystal P: Cairns
Jennifer was amazing! Such a professional, knowledgeable and helpful teacher that catered to my level of Microsoft Excel. I would definitely recommend Jennifer for any Microsoft Training. Thank you, Jennifer.
Joeline. H: Cairns
Jennifer is an excellent teacher. She is very good at tailoring a lesson to suit the individual and focuses on their needs rather than following a strict course guideline. We were able to cover quite a few topics in my three hour Excel lesson and I was left feeling like I had expanded my knowledge without being completely overwhelmed. Jennifer also left me with many useful handouts to ensure I was able to remember everything I was taught. I would definitely recommend The Office Expert for any computer training.
Christina. S: Cairns
Jennifer is very knowledgeable in the course content and delivered it in a easy to follow the program. Highly recommend.
Peter. L: Cairns
The one-on-one was excellent, focusing on what I know or don’t know enabled me to obtain quality in depth tailored training. Jen is very patient, thorough and knowledgeable.
Vivienne. M: Cairns
Jennifer was very flexible and adapted to our needs in the room. The training was well presented and our team learned a lot.
Hannah. D: Cairns
Very good! Started the day scared but found class easy. Jennifer made it easy and enjoyable
Scott E.: Cairns
Was very good… really enjoyed the training
May: Cairns
Very great course with Jennifer! Very confident now to put my new skills into action as soon as I can. For all you tradies out there who are a bit behind the times jump on this course, you’ll thank me later.
Leon E.: Cairns
Great Session! This Sessions was completed remotely due to the covid-19. Jennifer has excellent communication skills and is very advanced with her knowledge about excel. We covered a lot in the 2 hour time frame. Thanks again.
Sam S.: Cairns
Thanks Jennifer I really enjoyed this two day course. I also learnt some new stuff and I really want to come back and do more courses with you. I know I can learn a lot of things from you thank you for everything.
Tyrone P.: Cairns
Jennifer was very kind and helpful. Her 2 day workshop was really awesome. I have learnt a lot of new things from her training and I would surely recommend her teachings to many organisations and personnel throughout the region.
Johannes G.: Cairns
Jennifer is Helpful, Informative and Educational. I learnt a lot from the 2 day course. Highly Recommended…
David T.: Cairns
Jennifer was great! I learnt a lot in the two day workshop, I would recommend it to anyone.
Richard F.: Cairns
Very Helpful! Really opened my mind. Teacher was very nice & clear on every word she said. THANK YOU.
Titoma S.: Cairns
The training was an eye opener. I have gained a lot from these sessions and really suggest anyone and everyone to get in contact to up-skill yourself. Overall 10/10.
Batharra M.: Cairns
Very helpful. Was good to refresh the mind and to learn new skills that I could use in the future… Thanks Jen.
SigManu W.: Cairns
Very polite & professional, quite educational. Highly recommend.
Glen M.: Cairns
Great course, learnt a lot of tricks and explanations for why things didn’t always work which has enhanced my knowledge level. The day was fast paced and full packed but all participants were able to ask questions and these were answered or the class was slowed down to allow for catch ups. Enjoyed the day.
Carolyn W.: Cairns
Jen was able to pack a huge amount into one day for a range of abilities. Always helpful and courteous – there was no such thing as a ‘stupid question’. She has helped de-mystify Excel for me and I now feel more confident that I will be able to turn data into meaningful reports. Thank you.
Keiko B.: Cairns
The training was excellent, very comprehensive and the trainer was very patient (thankfully). Great short cuts and other handy hints which are a huge timesaver (like how to get to the end of the worksheet without scrolling!) I gained a lot from the section on pivot tables and will definitely be using this in my regular work practice.
Kathy B.: Cairns
Very informative and helpful – well presented and articulated.
Thomas M.: Cairns
Really helpful class with some great tips and tricks. I definitely appreciated learning pivot tables and charts as this will be the most helpful for my role.
Jade G.: Cairns
Thank you for the Excel training today, this has been great to refresh my head using Excel. Some of our team members have already made a time to meet next week to look at how we can pull the data for the reports we need to provide and use the technics you have shown us today. Thank you for your patients with us 🙂
Kathy H.: Cairns
Extremely helpful workshop – I discovered more efficient methods to assist me in reporting data in tables and charts in my monthly reporting. It will also expand the scope of what I present (eg. trend lines over time displayed in pivot charts). These techniques will make the data in my reports more meaningful and easier to view for the clinical areas I present it to. Thank you so much, Jennifer 🙂
Jodi S.: Cairns
Professional and comprehensive training. Took the time to teach and explain at the level of the individual consumer. Highly recommend.
Nathan M.: Cairns
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