Zoom offers the latest in modern video communications. It connects two people via the internet connection of their computers. Once connected you can hold simple meetings one-on-one where you can see the person’s face and hear their voice through a combination of computer audio, external microphones, inbuilt mics, inbuilt webcam, and it uses the monitors to display each other’s face if you have a webcam.
Apart from conducting simple meetings with Zoom, you can share your screens and both or all people can use the mouse as if your tutor was sitting right next to you. It is convenient, as nobody needs to get into a car and drive to the other person’s location and during COVID lockdown periods life and education does not need to stop. Here are some uses how people are already using the Zoom app which is a free download for students. As long as the teacher uses a paid version of the Zoom app, you can comfortably sit through a 3hr training session as if you were sitting side-by-side.
If you want to be fully prepared and fluent in using Zoom, you can always view some of Zoom’s own tutorials as to how you can use the software. This way you’ll be ready to receive your training without the hassle of learning the software at the same time. Check out the Zoom-Video-Tutorials on their website. It is a very easy software to manoeuvre your way around though if you don’t have time to study the above link and tutorials. I can assist you with this during training.
Downloading and installing a suitable Remoting Software
There are many remoting software brands on the market i.e. Team Viewer (very secure and reliable but very expensive), Microsoft Teams (reliable but expensive – great for large corporations), Skype, WhatsApp and many more. Windows even comes equipped its own remoting software but both participants must have Windows Professional installed. For training with The Office Expert, we will be using Zoom which is a free software download where you can configure it to secure your transmission or use it in an open (less secure) format. Either way, it is better to download the software instead of using the web version as you have more control this way.
Purchasing a reliable Headset
If you are using a laptop, they usually come with an inbuilt webcam and microphone, which already comes with your laptop – therefore you do not need to purchase following equipment. If you have a Desktop PC though, and if you have the time (a month) prior to your remote appointment, get onto eBay and source yourself a good headset with inbuilt microphone. If you need the headset within a week, get on down to either Officeworks, JBHiFi, GoodGuys or your local tech shop and purchase one. For online devices, look for a headset to the value of approx. $30 and if in-store, you’ll get the same for about $60. Ask the sales rep to recommend a reliable brand. If you are using a laptop, most of them come with a built-in microphone but this can also pick up a lot of background noise if you are not in a private environment. Also, everyone around you will hear your conversation so it can be quite disruptive for your house/office mates. I’m using this one from eBay which is very comfortable and is easily detectable by my computer when I plug it in. If you are using a Desktop PC, you’ll also have to source an external web-camera. Leave enough time before the appointment to install, configure and learn how to manage your webcam. Finally, you’ll need to learn how to use both the hardware and software together.