The Office Expert's Help Desk Email Files email support package is great for people don't have the time to perform the work themselves. It's also suited to professionals who don't have the means to hire an admin for the document/s they need. This support package requires you to email detailed instructions to The Office Expert along with any attempts you may have had. Any supporting files, database or content should also be emailed to us so we can complete the template/document and test its usage prior to completion. Our Help Desk Email Files Support package's credit is redeemable for a period of one month. This means you can contact us for up to 1mth from the date of purchase and redeem your Help Desk Email Files Support package credit. Please be sure to schedule your final credit remaining at least 1 week prior to your package expiring to ensure your